Privacy Policy — 7c7775

When you interact with 7c7775, we may collect the following categories of personal data:

• Identity data: Full legal name, date of birth, nationality, and government-issued photo identification (such as a National ID card or passport), collected during the account registration and KYC verification process.
• Contact data: Email address, mobile phone number, and residential address (city/district within Bangladesh, e.g., Dhaka, Chittagong, Sylhet, Khulna).
• Financial data: Mobile banking wallet numbers (bKash, Nagad, Rocket, Upay), cryptocurrency wallet addresses (for USDT/BTC deposits and withdrawals), transaction history, deposit amounts, and withdrawal records.
• Technical data: IP address, browser type and version, device type and operating system, session duration, pages visited, and referring URLs — collected automatically via server logs and cookies.
• Account activity data: Login timestamps, game history, bet amounts, bonus redemptions, responsible gaming settings, and any communications you send to our support team.
• Verification documents: Copies of identity documents, proof-of-address documents, and payment method confirmation screenshots submitted during KYC review.

We do not collect sensitive personal data such as biometric data, health information, or political opinions. We do not knowingly collect data from persons under the age of 21.

7c7775 uses your personal data strictly for the following lawful purposes:

• Account operation: To create, maintain, and secure your 7c7775 account, including authentication and password recovery.
• Transaction processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, USDT, and BTC, and to maintain accurate financial records.
• Identity and age verification: To confirm that you are who you claim to be and that you are at least 21 years of age, in accordance with our responsible gaming obligations.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, money laundering, account sharing, and other prohibited activities.
• Customer support: To respond to enquiries, resolve disputes, and provide assistance with your account or any game-related issue.
• Legal compliance: To fulfil obligations under applicable anti-money laundering (AML), know-your-customer (KYC), and data retention regulations.
• Platform improvement: To analyse aggregated, anonymised usage data to improve the performance, design, and content of the 7c7775 platform.
• Responsible gaming: To monitor account activity for signs of problem gambling and to enforce self-exclusion, deposit limit, and session limit requests made by players.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have expressly opted in to receive such communications. You may opt out at any time by contacting [email protected].

7c7775 uses cookies and similar tracking technologies to operate and improve the platform. The types of cookies we use are as follows:

• Strictly necessary cookies: Required for the platform to function correctly, including session management, login state, and security tokens. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and responsible gaming tools you have configured.
• Analytics cookies: Collect anonymised data about how visitors navigate the platform, which pages are visited most often, and where users exit. This data is used solely to improve the platform experience.
• Security cookies: Help us detect and prevent fraudulent behaviour, identify suspicious login attempts, and protect against CSRF attacks.

You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the platform. 7c7775 does not use third-party advertising or behavioural tracking cookies.

7c7775 does not sell or rent your personal data to any third party. We may share your data only in the following limited circumstances:

• Payment processors: Your financial transaction data is shared with the relevant mobile banking provider (bKash, Nagad, Rocket, Upay) or cryptocurrency network as required to process your deposit or withdrawal.
• Game software providers: Your player session data (account ID, bet history) may be shared with licensed game providers such as Evolution Gaming, Pragmatic Play, Ezugi, Spribe, and others, strictly to deliver the game service to you.
• KYC/AML compliance partners: Identity verification data may be processed by third-party KYC service providers for the purpose of confirming your identity and age in line with compliance requirements.
• Legal authorities: We may disclose your personal data to government bodies, law enforcement agencies, or regulators where we are legally required to do so, or where we believe disclosure is necessary to prevent fraud or protect the safety of users.
• Corporate transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third-party service providers engaged by 7c7775 are contractually required to process personal data only for the specified purpose and to maintain adequate security standards.

7c7775 retains your personal data for as long as your account remains active and for a defined period thereafter, depending on the data category:

• Account and identity data: Retained for the duration of the account relationship and for a minimum of 5 years following account closure, in line with standard AML record-keeping requirements.
• Transaction records: Financial transaction data is retained for a minimum of 5 years from the date of each transaction.
• Support communications: Records of customer support interactions are retained for 2 years from the date of the last interaction.
• Technical and log data: Server log data is typically retained for 90 days, after which it is automatically deleted or anonymised.
• Marketing preferences: Opt-in and opt-out records are retained indefinitely to ensure we honour your communication preferences.

Upon expiry of the relevant retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be linked to an individual.

7c7775 implements a layered security architecture to protect your personal data from unauthorised access, loss, or misuse:

• All data in transit is protected by 256-bit SSL/TLS encryption.
• Player passwords are stored as salted cryptographic hashes — we never store plaintext passwords.
• Two-factor authentication (2FA) is available to all players and strongly recommended for account security.
• Our servers are hosted in secure data centres with physical and network-level access controls, regular vulnerability assessments, and intrusion detection systems.
• Internal access to personal data is restricted to authorised team members on a need-to-know basis, with all access logged and audited.

Despite these measures, no internet-based platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 7c7775 will notify affected players without undue delay and will take immediate steps to contain and remediate the breach.

7c7775 is strictly an adult platform. We do not knowingly collect or process personal data from any person under the age of 21. If we discover that a minor has registered an account, we will immediately suspend the account, delete all associated personal data, and refund any deposited funds via the original payment method after deducting any bonuses used.

If you believe that a minor has accessed the platform using false age information, please contact us immediately at [email protected] so we can take prompt action.

7c7775 reserves the right to update or amend this Privacy Policy at any time. Material changes — defined as changes that affect how we collect, use, or share your personal data in a significant way — will be communicated to active players via the registered email address at least 14 days before the changes take effect.

Non-material changes (such as corrections to grammar or formatting, or updates to contact details) may be made without prior notice. The "Last updated" date at the top of this Policy will always reflect the date of the most recent revision. Continued use of the platform after any amendment constitutes your acceptance of the revised Policy.

For any question, concern, or request relating to this Privacy Policy or the personal data we hold about you, please contact the 7c7775 data team. We aim to acknowledge all privacy-related enquiries within 2 business days and to resolve them within 14 business days.

Contact us at: [email protected]

Please include your registered account username or email address, a clear description of your request, and (for access or deletion requests) a copy of your identity document so we can verify your identity before releasing or deleting data.